Kin 
Privacy Policy & Legal
Effective Date: 01.01.2020
1. Introduction
Welcome to KIN Premium Australian Seafood Pty Ltd (“we”, “us”, “our”, the “Company”). We are committed to protecting the privacy and security of personal information that you provide to us or that we collect through our website https://www.kinseafood.com.au (the “Website”).
This Privacy Policy explains how we collect, hold, use and disclose your personal information, and your rights in relation to that information.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
2. Who We Are & How to Contact Us
We are KIN Premium Australian Seafood Pty Ltd (ABN 44 640 929 559), located at:
Postal Address: 35 North Quay Boulevard, Port Lincoln SA 5606, Australia
Email: hello@kinseafood.com.au
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us using the email above.
3. Scope and Applicability
This Privacy Policy applies to personal information we collect from you when you use our Website, engage with our services (including enquiries, newsletter sign-up, or purchases), or otherwise interact with us.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which regulate how personal information is collected, used, and stored by Australian businesses.
4. What Personal Information We Collect
The personal information we collect depends on how you interact with us and may include:
- Name, email address, and postal address
- Business name and role/title (if applicable)
- Order details and payment information (processed securely through third-party payment providers)
- Information you provide through contact forms or email correspondence
- Website usage information such as IP address, browser type, and pages visited (via cookies and analytics tools)
- Marketing preferences (e.g., whether you wish to receive newsletters or promotions)
We only collect sensitive information (such as health data or ethnicity) if it is reasonably necessary and you consent or where authorised by law.
5. How We Collect Personal Information
We may collect your personal information in several ways, including:
- Directly from you when you contact us, make a purchase, or subscribe to communications
- Automatically through cookies, analytics, and similar technologies when you visit our Website
- From third-party service providers (for example, shipping partners or digital marketing platforms) when required to deliver our services
You can choose not to provide certain personal information, but this may limit our ability to provide some services.
6. Why We Collect, Hold, Use and Disclose Personal Information
We collect, hold, use, and disclose your personal information to:
- Provide you with our products and services
- Process and manage orders, payments, and deliveries
- Communicate with you regarding your enquiries or purchases
- Send newsletters or marketing materials (where you have opted in)
- Improve our Website, customer service, and product offerings
- Comply with legal and regulatory obligations
- Detect and prevent fraud or misuse of our services
We will not use your personal information for any other purpose unless permitted or required by law, or with your consent.
7. Disclosure of Personal Information
We may disclose your personal information to trusted third parties that assist us in operating our business, such as:
- Payment processors and logistics providers
- IT, marketing, and data storage service providers
- Professional advisers (e.g., accountants or legal counsel)
Where these third parties are located overseas, we take reasonable steps to ensure they comply with standards similar to those under Australian privacy law.
8. Direct Marketing and Opt-Out
We may send you marketing communications about our products and services that we believe may interest you. You can opt out of receiving these at any time by:
- Clicking the “unsubscribe” link in our emails; or
- Contacting us at hello@kinseafood.com.au.
We will promptly update your preferences once your request is received.
9. Cookies and Website Analytics
Our Website uses cookies and analytics tools (such as Google Analytics) to improve user experience and understand site traffic.
Cookies may collect information about your browser, device, and interactions with our Website. You can manage or disable cookies through your browser settings, but this may affect some website functionality.
10. Data Storage and Security
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
This includes secure storage, access controls, and the use of reputable third-party service providers.
However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
11. Access and Correction
You have the right to request access to personal information we hold about you, and to request correction if you believe it is inaccurate, incomplete, or outdated.
To make such a request, please contact us at hello@kinseafood.com.au.
We will respond within a reasonable time and may require verification of your identity before granting access.
12. Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us at hello@kinseafood.com.au.
We will investigate your complaint and respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
13. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (for example, for accounting or record-keeping obligations).
When no longer required, we securely delete or de-identify your personal information.
14. Children
Our Website is not intended for children under 16 years of age, and we do not knowingly collect personal information from minors.
If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on our Website with the revised effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
16. Governing Law
This Privacy Policy is governed by the laws of South Australia and the Commonwealth of Australia.
By using our Website, you consent to the jurisdiction of the courts of South Australia and Australia.
17. Liquor licensing (South Australia)
KIN Premium Australian Seafood holds a South Australian liquor licence (Licence No. 57625584).
You can verify our licence details via the SA Government liquor and gaming public register.